Should You Be on Flat Rate?


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Course curriculum

  • 1

    1. The Old Way

    • Introduction to the Course (4 mins)

    • The Old Way (22 mins)

  • 2

    2. The New Method

    • New method (23 mins)

  • 3

    3. Flat Rate Objections

    • Flat Rate Objections (20 mins)

  • 4

    4.Flat Rate Set Up Questions and Review

    • Flat Rate Set up (30 mins)

    • Quick Survey Before You Go

  • 5


    • Handout: Flat Rate Basics

    • Handout: Flat Rate Objections

    • Quick Handout Survey

Jeremy Lowe, Instructor and Author
VP of Content and Training in Callahan Roach 
Co-Author: Sara Pintilie


1 Hr 45 Mins |  5 Videos

Flat Rate vs. Time & Material: What is the best for your HVAC, plumbing, electrical or other service-industry company?

Flat rate maximizes your average service-ticket revenue without the stress of having to sell during the job. In this 1-hour-and-45-min course, we focus on how and why flat rate works. We also walk through the basic myths that prevent Time & Material contractors from making a change, and the most common flat rate objections.

What you will learn: 

  • The old way: time & material 
  • New method: flat rate
  • Financial impact: improve margins with small rate increases 
  • Flat rate objections and how to combat them
  • Flat rate set up

Who is this class for?

  • Contractors new to flat rate. 
  • Contractors who use time & material but are unhappy with their profits.
  • Contractors who are afraid of flat rate or don’t believe it works. 
  • Contractors who believe flat rate takes advantage of customers.

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